When will I receive my order?
Our products are made to order, with a production time of 7 business days.
Once manufactured, orders usually take between 2–4 days to arrive at their destination (depending on the delivery location).
What time will my order arrive?
The courier company operates according to its own logistics schedule and aims for maximum efficiency, so it is generally not possible to adapt delivery times to individual customer preferences.
What is the shipping cost?
Free shipping is available for Spain, Portugal, and Andorra.
At the moment, orders can be placed online from Spain, Portugal, and Andorra.
In line with our commitment to serving our loyal customers, both shipping and returns will be free of charge for purchases of new season items.
If you are not satisfied with your purchase or find a manufacturing defect, you have up to 15 days to return the product from the date of receipt.
You do not need to contact the courier; we will arrange the pickup once we have received your return request via email.
Returns will be accepted as long as the product is in perfect condition: unused, unwashed, undamaged, and unaltered, always in its original packaging and with tags attached.
Procedure
To initiate a return, please send us an email at informing us of your request.
Returned products go through a technical inspection to verify their condition. Once approved, the refund will be processed (within a maximum of 30 days).